Joanna Silvia
Client Care
Joanna Silva is an integral member of the Kayson Solicitors team, serving as our Client Care Executive. With a strong foundation in client relations and a deep understanding of relationship building, Joanna is dedicated to ensuring every client receives exceptional service and support throughout their legal journey.
In her role, Joanna acts as the bridge between our clients and the firm’s legal experts. She is committed to providing a seamless experience, offering personal attention, and ensuring that clients feel informed, supported, and cared for at every stage of their case. Her ability to listen attentively and address concerns promptly makes her an invaluable resource for clients, ensuring that they feel confident.
Joanna’s focus is not just on addressing immediate needs, but on building lasting relationships with clients, founded on trust, communication, and empathy. She is known for her unwavering dedication to delivering exceptional client care and always goes above and beyond to resolve any challenges that may arise.
Her role extends beyond traditional customer service; Joanna takes a proactive approach to anticipate client needs and ensure that no detail is overlooked. Joanna’s commitment to our clients’ well-being is evident in everything she does.